Open Mon-Fri: 8:00AM to 5:00PM, Sat: 8:00AM to 1:00PM

Open Mon-Fri: 8:00AM to 5:00PM, Sat: 8:00AM to 1:00PM

Volusia Woods Animal Clinic
New Client’s Policy

New Client’s Policy

Here at Volusia Woods Animal Clinic we always welcome new clients and patients to our full-service veterinary practice.

We know you will be very happy with our services. Our veterinarians and staff are devoted to staying on top of the latest diagnostics, treatments, and wellness programs to maintain your pet’s optimal health. Let’s work together to keep your beloved furry friend happy and healthy!

We look forward to meeting you and your pets!

To get started please complete the New Client Form before your visit.

Please note:

When you schedule an appointment, the time is reserved exclusively for you. You are reserving the resources of the Volusia Woods Animal Clinic doctor, support staff, and facilities required to make your appointment successful. Canceled appointments with little or no notice often cannot be filled, and another sick pet may not be able to be seen. During this pandemic environment, pets are going without care because veterinarians everywhere are at full capacity – this means every single time slot is critical in pets getting the care they need and deserve.

To do our best to honor new clients, existing clients, and our staff, we require a deposit in the amount of your full office visit ($68.00) to reserve your new client appointment. When you keep your appointment, your deposit is applied to the cost of that visit.

If you cancel your appointment with more than 24 hours’ notice, your deposit will be refunded to you, or you can choose to keep it on your account as a credit, which can be applied to another new client appointment. If you cancel your appointment with less than 24 hours’ notice or do not show up for your appointment, you will forfeit your deposit without exception.

Any delay beyond 15 minutes will likely result in your appointment being canceled and your deposit being forfeited.

We will collect your credit card information over the phone when you call to schedule your pet’s appointment, or if you schedule through our app, we will call you.

Thank you for your cooperation and understanding – we can’t wait to meet you and your furry best friend!